FAQs

Got questions? We’ve got answers. Browse our FAQs below.

The Basics

  • A mobile dental service brings professional dental care directly to you. Our qualified Oral Health Therapist travels to childcare centres, schools, homes, and community settings with portable equipment to provide safe, high-quality preventive care and education.

  • We support a wide range of patients, including:

    • Children in childcare centres and schools

    • Families in private homes

    • People with disabilities or additional needs

    • Vulnerable and underserved community groups

  • We provide mobile dental services across our local region. Travel fees may apply depending on location. Contact us to find out more.

  • Yes, Smiley Squad Dental does offer bulk billing for patients who are eligible for subsidised dental treatment under the Child Dental Benefit Schedule (CDBS). You can learn more about CDBS eligibility requirements here.

    To get started, download the Child Dental Benefit Schedule Bulk Billing Patient Consent Form, print, sign and return it to us at hello@smileysquaddental.com.au

Costs & Payments

  • We aim to keep dental care simple and affordable for families. Here’s a breakdown of a standard appointment:

    011 Comprehensive Dental Exam $60

    114 Removal of calculus & polish $100

    121 Topical Fluoride $40

    072 Intraoral Photographic records $20

    Total cost per visit (without insurance): $220

  • Yes. We accept the Child Dental Benefits Schedule (CDBS) for eligible children, which may cover the full cost of basic dental services.

  • Yes. We can assist with private health insurance claims depending on your level of cover.

Home Visits & Community Care

  • Yes. We offer home visits for patients who may have difficulty accessing a traditional dental clinic.

  • We bring portable dental equipment that allows us to perform examinations, cleans, and selected treatments safely and effectively in non-clinic settings.

  • Yes. We are committed to improving access to dental care for vulnerable and underserved populations.

Childcare & Schools

  • Yes. We partner with childcare providers and schools to deliver on-site dental health education and care, making it easier for children to access regular check-ups without disrupting their routine.

  • Parents do not need to be present at childcare or school visits. We obtain informed consent and medical history beforehand and keep parents updated on their child’s dental health.

  • We require a signed consent form from a parent or guardian before any treatment is provided. You’ll receive full details about the services offered so you can make an informed decision.

  • If additional or more complex treatment is needed, we will notify you and discuss the next steps, including referrals where appropriate.

    • X-rays & Tooth decay = On-going care with our Oral Health Therapist in a dental clinic / Paediatric specialist / Family dentist

    • Bite or growth concerns = Orthodontist

    • Tongue or lip ties = Oral Myologist

    • Concerns with breathing or airway = Ear Nose & Throat Specialist (ENT)

Safety & Hygiene

  • Yes. Mobile dental care is safe and follows strict Australian Dental Association (ADA) clinical standards, just like a traditional dental clinic.

  • We follow rigorous infection control protocols which is compliant with the ADA guidelines, including the use of sterilised instruments, disposable materials, and industry-approved cleaning procedures.

  • All treatments are provided by a fully qualified Oral Health Therapist, registered with the Australian Health Practitioner Regulation Agency (AHPRA). They also hold a valid Working With Children Check (WWCC), current first aid certification, and full professional insurance - ensuring your child receives safe, high-quality care at every visit.

Bookings & Appointments

  • You can book by contacting us via phone, email, or through our website’s booking form.

  • Yes. We welcome partnerships with childcare centres, schools, and community organisations.

  • We recommend booking in advance to secure your preferred date, especially for group visits.

  • Please refer to our cancellation policy on the website.

  • We typically require a small, clean space and access to power. We will discuss all setup requirements with you beforehand.