Website Terms

Smiley Squad Dental
Effective Date: April 2025

1. About This Website

This website is operated by Smiley Squad Dental. We provide mobile oral health services delivered onsite at client locations, including daycare centres, schools, private residences, and community groups across Western Australia.

By accessing or using this website, including completing any online forms, you agree to these Terms & Conditions.

2. Disclaimer 

All information on this website is provided for general information purposes only.

Use of this website, including submission of online forms, does not establish a dentist–patient relationship. Dental care is only provided following an appropriate clinical assessment and informed consent.

Smiley Squad Dental is a mobile dental service delivering care onsite at approved locations. We do not provide emergency dental services. If urgent dental care is required, including severe pain, swelling, bleeding, trauma, or infection, please attend your nearest hospital emergency department, or seek care from a fixed dental clinic.

While we take reasonable care to ensure information on this website is accurate and up to date, we make no guarantees regarding completeness or suitability for individual circumstances. Treatment outcomes may vary depending on individual clinical factors.

By using this website, you agree that Smiley Squad Dental is not responsible for any loss or damage arising from reliance on website content, except where such liability cannot be excluded under Australian Consumer Law.

Personal and health information submitted via this website is handled in accordance with our Privacy Policy.

This disclaimer is provided in accordance with AHPRA and Dental Board of Australia advertising guidelines.

3. Emergency & Urgent Care

Smiley Squad Dental does not provide emergency dental services.

If urgent dental care is required (including severe pain, swelling, trauma, bleeding, or infection), please contact:

  • your nearest hospital emergency department, or

  • a fixed dental clinic equipped for emergency treatment.

4. Mobile Service Delivery

Our services are provided on site at client-nominated locations, using a suitable area supplied by the host organisation or individual.

  • We do not operate from a dental van or fixed clinic.

  • Services may be postponed or declined if the environment is assessed as unsafe or unsuitable for clinical care.

  • Host sites are responsible for ensuring access, space, and basic safety requirements as advised prior to appointments.

5. Online Forms, Consent & Accuracy

We use secure third-party platforms (including Jotform, Dentally and Squarespace) to collect and store:

  • consent forms

  • medical and dental history

  • patient and guardian contact details

By submitting any form, you confirm that:

  • all information provided is accurate, current, and complete

  • you are legally authorised to provide consent

  • you will inform us of any relevant changes prior to treatment

Providing incorrect or incomplete information may affect the safety or suitability of care.

6. Children & Dependant Patients

For patients under 18 years of age:

  • consent must be provided by a parent or legal guardian

  • consent applies only to the services described at the time of booking

  • additional consent may be required for further treatment

We comply with Western Australian consent laws and professional dental standards.

7. Advertising & Professional Standards

Smiley Squad Dental complies with:

  • AHPRA National Law

  • Dental Board of Australia advertising guidelines

  • Australian Dental Association ethical standards

  • Australian Consumer Law

Accordingly:

  • treatment outcomes are not guaranteed

  • testimonials (if used) reflect individual experiences only

  • any images or examples are illustrative and not promises of results

8. Limitation of Liability

To the extent permitted by law:

  • we are not liable for loss or damage arising from reliance on website content

  • website access may be interrupted or unavailable at times

  • clinical decisions are made based on professional judgment and individual circumstances

Nothing in these terms limits your rights under Australian Consumer Law.

9. Privacy

Personal and health information is handled in accordance with:

  • the Privacy Act 1988 (Cth)

  • the Australian Privacy Principles (APPs)

  • applicable Western Australian health privacy requirements

Please refer to our Privacy Policy for full details.

10. Changes to These Terms

We may update these Terms & Conditions at any time. The most current version will be published on this website and applies from the date of publication.

11. Governing Law

These Terms & Conditions are governed by the laws of Western Australia, and any disputes are subject to WA courts.